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How goldanmatka Handles Your Personal Data

At goldanmatka, we take the privacy of your account information seriously — from the moment you register to every transaction you make via UPI, Paytm or PhonePe.

Data collected only as neededEncrypted account storageRight to access your dataClear retention periodsDirect contact for data requests
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goldanmatka How goldanmatka Handles Your Personal Data
CONTACT OUR PRIVACY TEAM

Reach Us With Your Privacy Questions

If you want to access, correct or delete the personal data we hold on your account, our privacy team is ready to help.

Email Support Send your data access or deletion request to our privacy inbox at goldanmatka.net. We process requests in the order received and reply within 30 days with a clear outcome and next steps.
Live Chat Open the live chat widget on goldanmatka.net to speak with a support agent directly about your privacy concern. Agents are available around the clock and can escalate to the data team immediately.
Account Settings Log in and navigate to Account Settings to review the personal data stored against your profile. From there you can update contact details or submit a formal data correction request without contacting support.
HOW WE PROTECT YOUR DATA

Browse Our Data Handling Practices

We have built specific controls into the goldanmatka platform to keep your account data secure and to make your privacy rights straightforward to exercise.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256. Data moving between your browser or app and our servers travels over TLS 1.2 or higher, keeping your UPI and Paytm identifiers protected at every step.

Cookie Controls

We use cookies for session management, analytics and personalisation. You can review and adjust your cookie preferences at any time via the cookie settings panel on goldanmatka.net without losing your account session.

Account Security Measures

Two-step verification is available on every account. We log all login attempts and alert you by SMS or email if a sign-in occurs from an unrecognised device, giving you the chance to lock the account immediately.

Data Retention Periods

We retain account and transaction records for the period required by applicable law, typically five to seven years. Once that period expires, data is securely deleted or anonymised so it can no longer be linked back to your identity.

Third-Party Data Sharing

Your data is shared only with payment processors (UPI, Paytm, PhonePe), identity verification partners and fraud prevention services strictly necessary to operate your account. We do not pass your data to advertisers or data brokers.

How to Request Changes

Email our privacy team or use the in-app Account Settings page to submit a subject access request, correction request or deletion request. We confirm receipt within 72 hours and issue a full response within 30 days.

Open Answers to Common Privacy Questions

We have gathered the questions our account holders ask most often about how their data is handled on goldanmatka. If your question is not covered here, contact our privacy team directly through live chat or email.

We collect your name, email address, phone number, date of birth, and the payment identifiers linked to your chosen method — such as your UPI handle or Paytm mobile number — along with device type and IP address for security purposes.

Payment identifiers like UPI handles and PhonePe numbers are stored in encrypted form and are never displayed in full on our systems. Transaction records are kept for the legally required retention period and then deleted or anonymised.

Yes. Submit a subject access request via email or through Account Settings on goldanmatka.net. We will compile and send you a readable copy of all personal data we hold within 30 days of receiving your request.

Contact our privacy team by email or live chat with a deletion request. We will remove your personal data within 30 days, subject to any legal obligation to retain transaction records for the minimum statutory period.

We share data only with payment processors (UPI, Paytm, PhonePe), identity verification services and fraud prevention partners. No personal data is sold to advertisers or unrelated third parties under any circumstances.

Cookies help us keep your session active, remember your preferences and measure how features are used. You can accept, reject or customise non-essential cookies through the cookie settings panel without affecting your account access.

Reach out to our privacy team first via email or live chat so we can investigate and resolve the issue. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

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